Patient Reviews

First visit saw Dr. Putz. He is Kind, a great listener, and explained everything well. Asked questions on arthritic kneess but also the neuropathy in feet legs. Blood tests to look at autoimmune markers. Amir was my greeter, what a fun and sweet guy. He even helped me with check in forms on my phone. Felecia took blood and she was so very kind and fun to get to know. She was very patient with a new girl she was training. The receptionist was also patient and helpful. At 77 we need help with filling out forms on our phone. I couldnt get it to accept info on my computer prior to my visit. This was a bit tricky so I think paper forms would help those of us who are not tech savvy please. The appmt was 9:30 and there was a 40 minute wait..they apologized.Busy place but comfortable and welcoming.

Margaux was very helpful in scheduling my appointment.

Had an excellent experience with staff and Dr. Dada. Highly recommend from a clinical/medical perspective. Biggest issue that is still unresolved is their patient portal. After multiple attempts with the app being very glitchy, I tried to access the portal on my computer and it continually locked at a certain point. Website says you can get technical assistance in the portal but since I couldn't access it there was no tech assistance number or link or FAQ page. Highly frustrated, I contacted the office and a very accommodating staff member is still trying to assist me.At the visit, I wanted a print out of the visit info and was told I needed to get it through the portal. When I told the MA about the portal issue, she suggested I try again the next day. So technology issues are only reason for 4 star review.

Christopher Dinh was amazing. He took time to explain what's going on and took a lot of care. He was kind and empathetic!Dr.Putz was very good as well.Also shout-out to Mary who coordinated the visits and referrals.

I have been going to Overlake Arthritis & Osteoporosis Center for over a year now. I can't tell you what a wonderful doctor I landed upon with Dr. Diana Szilvasi! She is so warm and enduring. She cares about you as a person and so very through with your needs. She is so easy to talk to and share your concerns and she definitely wants the BEST for her patients. She herself is patient and a problem solver if something isn't working. I couldn't be happier with my care from her. She is an angel from above!

Margaux was wonderful to work with when scheduling my appointment at Overlake Arthritis & Osteoporosis Center. She was friendly, efficient, and made the process quick and easy. Thank you, Margaux, for the excellent service!

Diana always takes the time to answer questions and give suggestions on how to improve my bone density. Ruth gave me my shot of Prolia shot. She is easy to talk to and has a great personality.

At 71 osteoporosis was my first medical condition I had to face so was concerned and anxious. After I met with Diana I was completely put at ease and understood where I am and where I am headed. She was understanding calm and so knowledgeable. She took as mich time as needed to answer all my questions and explained in as much detail as I needed. I would highly recommend putting my care in the clinics care

It was quick and easy. Marquax worked with me to find a firing and better appointment time

Emma and Mary are the best and patient

After a few years of care with another rheumatologist I found Dr. Dada and it was life changing! Working with Christopher to make a treatment plan has been incredible. After a few months and switching meds I feel like I am finally on the way to pain free days! You won’t regret making the change to Overlake Arthritis and Osteoarthritis Center!

The staff is very courteous and helpful. Constantina was very good at making me comfortable for the DEXA Scan and took time to explain everything. Tierra also helped me understand the results of my scan.

Christopher is such a gem. My husband has lived with back pain for decades, and most providers dismissed it as job related. He really listened and took it seriously, and now my husband is finally getting the care he needs. We’re very grateful.

Update: I do have to say they have a lovely staff but I had to miss an appointment due to an unfortunate emergency. I called their number and it was a call center who took my message. I later sent an email explaining the emergency in more detail. They sent me a $200 bill and never even had the decency to respond to my message. They also had to change my appointment before and I gave them no issue moving i believe it was 2 months later. I will pay the $200 but I can’t say I will be coming back. It’s unfortunate cause I thought I had finally found a good place. Nonetheless I wish the staff well.Finally! I finally found an amazing doctor that was able to explain to me clearly and inform to me and what I have and why I was being recommended to keep seeing a rheumatologist. I would love to give a special thanks to Felicia Dr.Lai and Diana for making this visit so easy going and informative. They truly care about educating you here and deserve more than a five star review.

Jenny Falk was an unbelievable help to us while trying to get my husband, Brian qualified for the Ilaris treatment he so desperately needed. I tried in vain to connect on my own, with no success.We came in for appointment and Jenny and I sat on the phone waiting on how to proceed. She persevered and finally we were qualified!!!I am soo very grateful for her professionalism and not giving up on us. She is wonderful!We are so grateful to Jenny!With gratitude,Brian and Sherry Holt

I’d like to extend a huge THANK YOU to Isa on the Preauthorization Team and Jenny in Billing for their help with a challenging preauthorization. After a recent insurance change, our new provider initially denied coverage for a medication I’ve been on for years. Isa and Jenny responded quickly, securing approval and even getting the infusion covered retroactively.Their diligence and responsiveness made a stressful situation much easier—truly excellent care and service. Thank you both!

I went with my mom to Overlake Arthritis and Osteoporosis Center for her osteoporosis, and we had a really good experience. The clinic is clean and modern, and everything felt well run. Christopher the PA, was very thorough and explained things in a way we could actually understand. He even brought up atypical fractures, which no one had ever mentioned to us before. They do send a lot of reminder texts.

I am currently a patient at this clinic for a clinical research drug study. The doctors and the staff have all been very supportive and friendly. Nirotma, Ash, and Stephen are all so nice and cheerful; they make it a pleasure to go in for appointments.