A co-pay is the portion of your healthcare visit fee that you are responsible for paying at the time of check-in. The amount is specified by your insurance company and it is considered a portion of the cost for your office visit. You can check the front of your insurance card or call your insurance company for more information. Our clinic will charge a processing fee in addition to the co-pay amount if the co-pay is not paid at the time of the visit, so we recommend that you come prepared.