Patient Reviews

We Care

We strive to involve our patients in all aspects of their care, ensuring that they understand each step of the process. We care about your comfort, care, and satisfaction and are dedicated to providing friendly professional services. We look forward to hearing from you.

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Overlake Arthritis and Osteoporosis Center is a free standing full-service medical center, with a staff of full-time Board-Certified Rheumatologists based in Bellevue, Washington.

  • Our Contact Information
    2100 116th Ave NE
    Bellevue, WA 98004
    (425) 453-0766
    (425) 451-3560 Fax

Client Reviews

Alessandra H.
07 Jun 2025
I'm so grateful for the care and dedication of everyone ar Dr. Dada's office. Although it took nearly three months to resolve a frustrating insurance issue and get my prescription approved, the staff went above and beyond to help. Sonia and her assistant, Isa, spent over three hours on the phone with my insurance company to get to the bottom of the problem - something most offices would never take the time to do.When it was finally time for my injection, Sherry administered it so gently I didn't feel a thing (and I have a serious needle phobia!).Dr. Dada is incredibly knowledgeable, thoughtful, and committed to addressing not just lab results, but how you're actually feeling. I truly felt like the entire team was on my side every step of the way. Highly recommend!
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Ning X.
06 Jun 2025
We had a wonderful experience at Overlake Arthritis and Osteoporosis Clinic today. Felicia, the medical assistant for Dr. Gali, and Crystal, the medical records coordinator, went above and beyond to help us. They responded immediately to our requests and made sure everything we needed was taken care of right away. Their kindness, professionalism, and efficiency made a real difference. We’re so thankful for the amazing doctors and staff at this clinic. Highly recommend!
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Adarah H.
05 Jun 2025
Dr. Gali’s medical assistant, Felicia- is a wonderful MA! I get roomed quickly and professionally and with care. The front desk are always so kind when I come in. Always looking forward to seeing the staff when I come in for my appointments!
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Karen D.
03 Jun 2025
Been going here for years, better now than ever. Felicia gives the best injections without pain and always delivers with a smile. I feel better now than in the last decade.
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Victoria M.
31 May 2025
The staff were incredibly friendly, especially my nurse (hi Felicia!). My doctor, Dr. Khan was super nice but also very thorough and knowledgeable. I actually feel really good about our interaction and feel safe going back and being cared for by the team.
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Pam H.
29 May 2025
The staff was amazing. From check in to out the door!!! Answered my questions. Continually checked on my needs. Kind and caring. I was aware as I watched around me they are super attentive to all no matter how many or what their particular needs/wants are. Felicia is just the best. Kind and patient! Dr. Gali hears me. Like listens for real not just tells me what's gonna happen. I really think overlake Arthritis and Osteoporosis Center is a great choice!!!! Thank you from my heart!!!!
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Emily K.
27 May 2025
Felecia was super sweet and helpful during my visit! I also had bloodwork done and she made it so seamless.
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Joel T.
25 May 2025
Felecia is great
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Clair D.
12 May 2025
I recently swapped care from a different Rheumatologist to Overlake, and the difference in care is literally night and day! Everyone I've met so far here has been kind, and actually seems to care about my health and well being, which should honestly be the bare minimum in health care, but years of experience have taught me that this is actually quite rare to find.
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Darshana P.
06 May 2025
Doctor Dada is really good but there is a long wait time in this clinic, they make you sit and wait at least for an hour before the provider sees the patient.
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Akiko H.
29 Apr 2025
Jenny Falk at Overlake Arthritis, Osteoporosis & Infusion Center provides beyond the excellent customer service.
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CarolLee T.
24 Apr 2025
Professional, kind, smart, on time - it was as good an experience as you can get from a doctor's appointment and follow-up.
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Mia
21 Apr 2025
I am a new patient of Dr. Dada for my rheumatoid arthritis treatment. I have received good assistance from Aiza who consistently ensures timely follow-ups and schedules future appointments with punctuality. I appreciate her supports.Thank you for the excellent service.
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Sonia N.
16 Apr 2025
Jenny Falk in Billing is very helpful. Whenever I have any billing issues I got straight to her and know she’ll take care of it right away!
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Mathilda D.
16 Apr 2025
Really warm and helpful staff. Felicia is especially amazing and caring!
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S G.
11 Apr 2025
Finally! I finally found an amazing doctor that was able to explain to me clearly and inform to me and what I have and why I was being recommended to keep seeing a rheumatologist. I would love to give a special thanks to Felicia Dr.Lai and Diana for making this visit so easy going and informative. They truly care about educating you here and deserve more than a five star review.
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Courtney V.
07 Apr 2025
I had a good experience start to finish. The provider listened to me and answered all my questions. Felicia helped me before/after my visit and she is a sweetheart!!
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T
02 Apr 2025
Hello,They were able to accommodate my lab testing quickly and their staff (Felicia, Dr Dada and her techs) were friendly and thorough.
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