FAQ’s

What is a copay?

A co-pay is the portion of your healthcare visit fee that you are responsible for paying at the time of check-in. The amount is dictated by your insurance company and it is considered a portion of the cost for your office visit. You can check the front of your insurance card or call your insurance company for more information. Our clinic will charge a processing fee in addition to the co-pay amount if the co-pay is not paid at the time of the visit, so we recommend that you come prepared.

What if you can’t make the appointment?

Please give us at least 24 hours notice so that we can offer your appointment slot to someone else. Some patients ask to be put on a waiting list and your consideration in letting us know that you can’t come in will help other patients who are anxious to be seen. You will also avoid the late cancellation fee ($25.00 for regular appointments; $75 for full physicals).

What about parking?

We are pleased to offer free, above ground parking for your convenience.

It is easy to find us.

We are located directly across from Overlake Hospital in Bellevue on 116th Avenue North East.

What about access for the disabled?

Our clinic is fully ADA accessible and are pleased to have a level ground entrance for all patients.